On its own, Yuroma uses only what the page needs to work: your session, your cart and security. For anything else we ask you first, not after. If you say nothing, nothing loads.
What you can buy, how you pay and how your purchase reaches you.
You can buy physical products, downloads, memberships and Telegram communities. There are free products too. You pay by card, SPEI, OXXO or your Mercado Pago balance, and the money goes straight to the shop. If a product has no buy button, this shop has not turned on payments yet. For legal detail, read the Terms.
How to buy
Open the product, choose the option you want and press Buy. You pay by card, SPEI, OXXO or your Mercado Pago balance. If the product has no buy button, this shop has not turned on payments yet.
How payment is processed
Mercado Pago charges your purchase and the money goes straight to the seller's account. Yuroma keeps 5% and never stores your full card details.
How you receive your purchase
Physical products are shipped by the shop. Downloads arrive as soon as payment clears. Memberships and communities give you a single-use link to join their Telegram group.
Policies and requests
Each shop publishes its terms. If something goes wrong, send a request from your purchase. The shop reviews it under its terms and the law, and when due, refunds you.
Where to find your purchases
All your purchases appear in Your account: tracking for physical orders, the link for each download and the group access for each membership or community, plus historical orders.
Manage your subscriptions
From Your account you manage your subscription to pause or cancel it. Cancelling creates no new charges and group access ends with the paid period.
By card, through each shop's processor: Mercado Pago. We do not accept PayPal.
The currency selector in the header only shows reference prices. The actual charge is made in each product's own currency.
Send a request from your purchase. The shop reviews it under its terms and the law. If approved, it refunds you and Yuroma also returns its fee.
Open Your account and the order: the download link or the Telegram group invitation lives there and can be resent. If it is a historical order still missing delivery evidence, write to hola@yuroma.com.
Go to Your account, open the purchase and send a request. If you bought online, Mexican law gives you 5 business days to change your mind (LFPC art. 56); ask within that period. The store decides under its terms and the law. If it is approved, Mercado Pago refunds the same payment method; when you see it depends on your bank.
Your request reaches the store instantly. For a complaint, we answer within 10 business days (Monday to Friday). For questions about your account or Yuroma, write to hola@yuroma.com.
You can buy a physical product without an account. Downloads, memberships and communities need one, because the access is yours and is kept there. Creating it is free and also saves your favorites and purchases.
The shop prepares your order and adds the tracking number when it ships. You see it in Your account, inside the purchase. Yuroma does not pack or ship goods.
Physical products, shipped by each shop; downloads you receive as soon as payment clears; memberships and communities in Telegram groups that you can cancel anytime; and free products.
Illegal, stolen, counterfeit or pirated products; weapons, drugs, prescription medicine, alcohol, tobacco and vapes; and content that infringes copyright, sexualizes minors or calls for violence are not allowed. New products that name something on that list go through a Yuroma review; if they break the rules they are removed and the account may be suspended. The full list is in the Terms.
Can't find an answer?
Write to us at hola@yuroma.com and we'll gladly help.